Terms of Use

These Terms of Use (hereinafter referred to as "these Terms") set out the terms of use for the online shop "GIRAFULL" (hereinafter referred to as "this Service") provided on this website by GIRAFULL Co., Ltd. (hereinafter referred to as "our company"). Registered users (hereinafter referred to as "users") must use this Service in accordance with these Terms.

Article 1 (Application)

1. These Terms and Conditions shall apply to all relationships between the User and the Company regarding the use of the Service.

2. In addition to these Terms and Conditions, the Company may make various provisions regarding the Service, such as rules for use (hereinafter referred to as "Individual Provisions"). Regardless of their name, these Individual Provisions shall constitute part of these Terms and Conditions.

3. In the event that the provisions of these Terms and Conditions conflict with the provisions of the individual provisions set forth in the preceding paragraph, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

Article 2 (User Registration)

1. For the Service, registration shall be completed when the person wishing to register agrees to these Terms and Conditions, applies for registration in the manner specified by the Company, and the Company notifies the person wishing to register of its approval.

2. If the Company determines that the applicant for user registration has any of the following reasons, the Company may not approve the application for user registration, and shall not be obligated to disclose the reasons therefor.

  • 1. If false information is submitted when applying for user registration
  • 2. If the application is from someone who has previously violated these Terms and Conditions
  • 3. Any other case where the Company determines that registration is not appropriate.

Article 3 (Management of User ID and Password)

1. Users shall manage their user IDs and passwords for this service at their own responsibility.

2. Under no circumstances may a user transfer or lend their user ID or password to a third party, or share it with a third party. If a user logs in using a user ID and password combination that matches the registered information, the Company will consider that the user ID is being used by the user who registered it.

3. We shall not be liable for any damages arising from the use of your user ID and password by a third party, except in cases where we are guilty of willful misconduct or gross negligence.

Article 4 (Changes)

1. If there is a change in the information that the User has notified the Company, such as name or address, the User must promptly contact the Company and register the changes to their member information.

2. We will not be liable for any damages incurred as a result of not registering changes. Please note that even if changes are registered, transactions that have already been processed before the changes are registered will be carried out based on the information before the changes are registered.

Article 5 (Conclusion of sales contracts and return policy)

1. When purchasing a product through this service, the sales contract will be concluded when we send you an automatic reply email after your order is completed. However, if we make changes to the content due to our defects or take other similar measures, the sales contract will be concluded when we send you an email when the product is shipped. Furthermore, ownership of the product will be transferred to you when we hand it over to the delivery company.

2. In the case of a purchase, the sales contract will be concluded when the purchase price payment information email is sent. Even if the user is unable to receive emails due to the settings of their email software, the sales contract will be concluded if emails can be sent from our company.

3. If the product you purchased is defective, missing parts, or has an incorrect set, we will determine whether an exchange or return is possible depending on the circumstances. Please contact us by email (online.support@girafull.co.jp) within 7 days of the product's shipping date. When returning the product, please include all original packaging. We cannot accept returns or exchanges for reasons of user convenience or for products that have been partially opened.

Article 6 (Intellectual Property Rights)

The copyright or other intellectual property rights of the product photos and other content (hereinafter referred to as "Content") provided by this Service belong to the legitimate rights holders, such as our company and content providers, and users may not copy, reproduce, modify, or otherwise use such Content without permission.

Article 7 (Prohibited matters)

When using this service, users must not engage in the following acts.

  • ・Acts that violate the law or public order and morals
  • ・Actions related to criminal activity
  • - Any act of infringing copyright, trademark or other intellectual property rights contained in this service.
  • - Any act that destroys or interferes with the functioning of our servers or networks
  • -Commercially using information obtained through this service
  • ・Any action that may interfere with the operation of our services
  • - Any act of unauthorized access or attempting to do so
  • ・Acts of collecting or storing personal information about other users
  • ・Impersonating other users
  • ・Acts that directly or indirectly provide benefits to anti-social forces in relation to our services
  • ・Any other actions that the Company deems inappropriate

Article 8 (Suspension of provision of the Service, etc.)

1. If the Company determines that any of the following events occur, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User.

  • ・When performing maintenance, inspection, or updates on the computer system related to this service
  • - When it becomes difficult to provide the Service due to force majeure such as earthquake, lightning, fire, power outage or natural disaster.
  • - When a computer or communication line is stopped due to an accident
  • - Any other reason that the Company determines that it is difficult to provide the Service.

2. The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or interruption of the provision of the Service, regardless of the reason.

Article 9 (Restrictions on Use and Cancellation of Registration)

If any of the following applies, the Company may restrict the User's use of all or part of the Service or cancel the User's registration without prior notice.

  • - If you violate any of the provisions of these Terms and Conditions
  • ・If it is discovered that any registered information is false.
  • ・If the credit card registered by the user as a payment method is suspended.
  • ・If there is a default in payment obligations such as fees.
  • - If there is no response to our contact for a certain period of time
  • - If you have not used this service for a certain period of time since your last use.
  • ・Other cases where the Company determines that use of the Service is inappropriate.

2. The Company shall not be liable for any damages incurred by the User as a result of any actions taken by the Company pursuant to this Article.

Article 10 (Withdrawal)

Users may cancel their membership of this service by following the designated cancellation procedure.

Article 11 (Disclaimer of Warranties and Disclaimers)

1. The Company does not guarantee that the Service is free from factual or legal defects (including defects regarding safety, reliability, accuracy, completeness, validity, suitability for a particular purpose, security, etc., errors and bugs, infringement of rights, etc.).

2. The Company shall not be liable for any damages incurred by the User as a result of the Service. However, if the contract between the Company and the User regarding the Service (including these Terms) is a consumer contract as defined in the Consumer Contract Act, this disclaimer shall not apply. However, even in this case, the Company shall not be liable for any damages incurred by the User due to breach of contract or tort caused by the Company's negligence (excluding gross negligence), resulting from special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damages).

3. The Company shall not be liable for any transactions, communications, or disputes that arise between users and other users or third parties regarding the Service.

Article 12 (Changes to Service Content, etc.)

The Company may change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damages incurred by the User as a result thereof.

Article 13 (Changes to Terms of Use)

The Company reserves the right to change these Terms at any time without notifying the User if it deems it necessary. If the User begins using the Service after the changes to these Terms have been made, the User will be deemed to have agreed to the changed Terms.

Article 14 (Handling of Personal Information)

We will handle personal information obtained through the use of this service appropriately in accordance with our " Privacy Policy ."

Article 15 (Notification or Contact)

Any notice or communication between the user and our company will be made in accordance with the method specified by our company. Unless the user notifies us of a change in accordance with the method separately specified by our company, our company will consider the currently registered contact information to be valid and will notify or contact the user via that contact information, and such notice or communication will be deemed to have reached the user at the time of sending.

Article 16 (Prohibition of Transfer of Rights and Obligations)

Users may not transfer or pledge their status under the Terms of Use or their rights or obligations under these Terms to a third party without our prior written consent.

Article 17 (Governing Law and Jurisdiction)

1. These Terms and Conditions shall be governed by the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods to the Service shall be excluded.

2. In the event of a dispute regarding the Service, the court with jurisdiction over the location of our head office shall be the court of exclusive jurisdiction.

Other points to note when using this service are as follows:

Regarding the reuse of image content

All information posted on this website, including photographs, videos, text, audio, the service's marks, and the site design, is the copyrighted work of our company or the original rights holder. Reproducing, publicly transmitting, or making available for transmission information on this website for purposes other than those specified, such as personal use, without the permission of the copyright holder or neighboring rights holder, is an illegal act, such as copyright infringement or neighboring rights infringement, under the Copyright Act and other laws.

Infringement of copyright or neighboring rights is punishable by imprisonment of up to three years or a fine of up to 3 million yen. You may also be sued for damages by our company, the copyright holder, or the neighboring rights holder.

When quoting from this website, the purpose of the quotation must conform to fair practice and must be within the scope of what is appropriate for the purpose of reporting, criticism, research, or other purposes of quotation. Furthermore, when quoting, the author and source must be indicated, and the relationship between the quoted work and the source must be clearly stated.

Links to this website

If you would like to link to this website, please select "Link request" from the "Inquiries" below and submit the URL.
Please link to the top page as the URL of each page may be changed or deleted without notice.

The following links are strictly prohibited:

  • - Links from commercial sites.
  • - Links to sites that are contrary to public order and morals.
  • - Links that are intended to slander our company.
  • - Links that display our website as part of a frame.
  • - Links that only call up images on our website.